Shipping & Delivery Policy

Last Updated: November 05, 2026

1. Digital Delivery Only

MyFocusPlanner is a Software-as-a-Service (SaaS) application and a digital productivity suite. As such, no physical items will be shipped to you.

2. Instant Access

Upon successful payment processing and account creation, you will receive immediate access to the MyFocusPlanner platform. Access details, including your login credentials or account verification link, will be sent to the email address provided during the checkout process.

3. Delivery Issues

If you do not receive the welcome email with your access information within 15 minutes of purchase, please follow these steps:

• Check your spam or junk mail folders.
• Ensure that your email provider is not blocking emails from myfocusplanner.com.
• If you still cannot locate the email, please contact our support team at support@myfocusplanner.com with your name and order details, and we will manually verify your account and provide access.

4. Availability

Our digital services are available globally, provided you have a stable internet connection and a compatible device. We strive to maintain 99.9% uptime, though occasional scheduled maintenance or unexpected outages may occur. Information regarding scheduled maintenance will be communicated to active users in advance whenever possible.