Return & Refund Policy

Last Updated: November 05, 2026

1. General Return Policy

Thank you for choosing MyFocusPlanner. We want you to be completely satisfied with our digital productivity suite. If you are not satisfied with your purchase, we are here to help.

2. 14-Day Money-Back Guarantee

We stand behind our products and your satisfaction with them is important to us. Because we sell digital software and services, we offer a strict 14-day money-back guarantee for all new subscriptions.

If you change your mind about your purchase and you have not excessively utilized the service within the first 14 days, we will happily issue you a refund upon your request. Refund requests made after you have exhausted 14 days of access are handled on a case-by-case basis and are issued at our sole discretion.

3. Subscription Renewals

Refunds are not granted for subscription renewals. You are solely responsible for managing your subscription and may cancel your subscription at any time prior to the renewal date through your account dashboard. Once a renewal charge has been processed, it is non-refundable.

4. How to Request a Refund

To request a refund, please contact us at support@myfocusplanner.com from the email address associated with your account. Include your order number (if applicable) and optionally tell us why you are requesting a refund — we take customer feedback very seriously and use it to constantly improve our products and quality of service.

5. Processing Time

If your refund is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies, typically 5-10 business days.